Skip to content

Item Statuses

Purpose

Define product condition categories (e.g., New, Refurbished, Used) to differentiate products and pricing. Unlike Order Statuses, Item Statuses are fully customizable.

Accessing Item Statuses

Navigate to: System Settings > Item Statuses from the sidebar

List View

The list displays all product condition statuses you've created.

Item Statuses List

Table Columns

Name

  • Format: Text (up to 50 characters)
  • Purpose: Condition label displayed on products (translatable)

Values

  • Format: Count (number)
  • Purpose: Number of attribute values assigned to this status

Row Actions

  • Edit: Modify status name or translations
  • Delete: Remove status (use bulk actions)

Bulk Actions

  • Delete: Remove multiple statuses
  • Export: Export status data to Excel/CSV

Creating an Item Status

Click "New Item Status" to add a new condition category.

Create Item Status

Form Fields

Name Required

  • Type: Text input (max 50 characters)
  • Purpose: Condition label displayed to customers
  • Translatable: Yes - use Locale dropdown for other languages
  • Examples:
  • Electronics: "New", "Refurbished", "Used - Excellent", "For Parts"
  • Fashion: "New with Tags", "Like New", "Gently Used", "Vintage"
  • Furniture: "New in Box", "Floor Sample", "Gently Used", "Antique"

Create Actions

  • Create: Save and return to list
  • Create & Create Another: Save and open blank form for next entry
  • Cancel: Discard changes

Editing an Item Status

Click the Edit icon to modify a status name or add translations.

Changes affect all products currently using this status immediately.

Key Information

  • Fully Customizable: Create, edit, or delete statuses as needed
  • Translatable: Provide condition names in multiple languages
  • Product Assignment: Each product has one item status
  • Searchable: Customers can filter by condition
  • Pricing Impact: Used to justify different pricing for same product
  • Examples of Use: Sell same item as "New" ($100), "Refurbished" ($75), "Used" ($50)